Strong At Home T’s & C’s

1. TERMS & CONDITIONS

Welcome to the Strong@Home Training Program operated by Unique Physique Health. By purchasing, accessing, or participating in this program, you agree to the following Terms & Conditions.

1.1 Program Overview

Strong@Home is an online/home-based fitness coaching program designed to provide clients with training guidance, workout plans, educational support, and accountability tools.

Programs may include:

  • Customized workout plans
  • Exercise demonstrations
  • Nutritional guidance (general wellness advice only)
  • Online communication and support
  • Progress tracking
  • Educational resources

1.2 Eligibility

By participating in the program, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.
  • You are medically fit to participate in physical exercise.
  • You have disclosed any medical conditions, injuries, pregnancy, or limitations prior to participation.

1.3 Medical Disclaimer

Strong@Home is not a medical service and does not replace medical advice, diagnosis, or treatment from a healthcare professional.

You acknowledge that:

  • Exercise carries inherent risks.
  • Results may vary from person to person.
  • You should consult your doctor before starting any exercise or nutrition program.

1.4 Client Responsibilities

Clients agree to:

  • Follow instructions responsibly
  • Exercise within their own limits
  • Use proper form and technique
  • Stop immediately if pain, dizziness, discomfort, or injury occurs
  • Maintain honest communication regarding health status and progress

1.5 Payments & Fees

  • All program fees must be paid in full before access is granted unless otherwise agreed.
  • Monthly coaching subscriptions renew monthly unless cancelled.
  • Missed sessions, unused plans, or lack of participation do not qualify for refunds.

1.6 Refund Policy

Due to the digital and customized nature of the program:

  • No refunds will be issued once a program has been delivered or accessed.
  • Refunds are not provided for lack of results where the client has not complied with the program.

1.7 Communication

Communication may take place through:

  • Email
  • WhatsApp
  • Coaching platforms/apps
  • Video calls

Response times may vary depending on working hours and availability.

1.8 Intellectual Property

All program materials remain the intellectual property of Unique Physique Health and Coach Courtney.

Clients may not:

  • Share
  • Reproduce
  • Resell
  • Redistribute
  • Copy program materials without written permission.

1.9 Termination

Strong@Home reserves the right to terminate coaching services if a client:

  • Behaves abusively or disrespectfully
  • Violates these terms
  • Misuses program content

1.10 Results Disclaimer

Results are influenced by many factors including:

  • Consistency
  • Nutrition
  • Sleep
  • Stress
  • Lifestyle
  • Medical conditions

No guaranteed results are promised.

2. INDEMNITY & LIABILITY WAIVER

Assumption of Risk

I understand that participation in exercise, fitness training, and physical activity carries risks including but not limited to:

  • Muscle soreness
  • Injury
  • Falls
  • Increased heart rate
  • Physical strain
  • Serious injury or medical complications

I voluntarily participate at my own risk.

Release of Liability

I hereby release and discharge:

  • Unique Physique Health
  • Strong@Home
  • Coach Courtney Strauss
  • Any affiliates, trainers, contractors, or representatives

from any liability, claims, demands, injuries, damages, or causes of action arising from participation in the program.

Medical Responsibility

I confirm that:

  • I am physically capable of participating in exercise.
  • I have consulted a medical professional where necessary.
  • I will seek medical attention if required.

Indemnification

I agree to indemnify and hold harmless Unique Physique Health and Coach Courtney Strauss against any claims, damages, losses, legal costs, or liabilities resulting from my participation in the Strong@Home program.

Emergency Situations

I understand that Strong@Home is a remote coaching service and emergency medical assistance cannot be provided during workouts performed independently.

3. PRIVACY POLICY

At Unique Physique Health, your privacy is important to us.

3.1 Information Collected

We may collect:

  • Name and surname
  • Email address
  • Phone number
  • Age
  • Fitness goals
  • Health and lifestyle information voluntarily provided
  • Progress photos/check-ins
  • Payment information

3.2 How Information Is Used

Your information may be used to:

  • Deliver coaching services
  • Customize programs
  • Track progress
  • Communicate regarding coaching
  • Improve client experience
  • Process payments

3.3 Confidentiality

Client information is kept confidential and will not be sold or shared with third parties unless:

  • Required by law
  • Necessary for payment processing
  • The client provides written consent

3.4 Data Storage

Reasonable steps are taken to protect personal information from unauthorized access, misuse, or disclosure.

3.5 Progress Photos & Testimonials

Progress photos, testimonials, or transformations will never be shared publicly without written permission from the client.

3.6 POPIA Compliance

Unique Physique Health aims to comply with the Protection of Personal Information Act (POPIA) of South Africa regarding the collection and handling of personal information.

3.7 Client Rights

Clients may request:

  • Access to their information
  • Corrections to personal data
  • Removal of personal information where legally permissible

3.8 Contact

For questions regarding privacy or data handling, clients may contact:

Coach Courtney Strauss